FAQs

Policies

Health Guarantee:

  • We provide a 30 day health guarantee against genetic disorders from the date of purchase. This guarantee covers conditions that significantly impact the quality of life of the dog.

Deposit and Payment:

  • A non-refundable deposit is required to reserve a puppy. Full payment must be made before or upon pickup/delivery of the puppy.

Spay/Neuter Agreement:

  • We require puppies to be spayed or neutered by a certain age unless otherwise agreed upon. This helps to promote responsible pet ownership and prevent unwanted litters.

Return Policy:

  • If, for any reason, you are unable to keep the puppy, we ask that you return them to us rather than rehoming them elsewhere. We are committed to the lifelong well-being of our puppies.

Delivery:

  • We offer delivery options for our puppies. Additional fees may apply. Puppies are only delivered after they reach a suitable age and health status. Delivery depends on location, please contact us to discuss this further.

Visitation:

  • Visits before pick up are not permitted to help ensure the safety and health of our puppies and breeding dogs, as well as the privacy of our family. We appreciate your understanding and cooperation. We may set up video calls prior to pick up if applicable, contact us to discuss this further.

Privacy Policy:

  • We respect your privacy and do not share your personal information with third parties without your consent, except as necessary to process transactions or comply with legal requirements.

Code of Ethics:

  • As responsible breeders, we adhere to a strict code of ethics set forth by the American Kennel Club, prioritizing the health, welfare, and ethical treatment of our dachshunds.